in the pants.
might just be a guinea pig and give the factory five a shot.
forcing people to care about things they don’t care about is essentially what i do for a living, after all.
They are good people. I know the dudes, they are 100% legit. Frames are sweet.
Hey Chee,
I saw these frames a while while ago after one of the Factory5 guys did an AMA they seem down to earth kind of people. Also messaged one of the guys about a mistake on their website and had a little chat with him. He said they are going to try and offer $15 for under 7kg shipping for as long as possible (although on their site it says $15 flat rate and doesn’t specify <7KG limit from what I can find).
If you do go with these guys I’d be interested in what you think about them.
Yep. Sorry. Been sick for a little while. JDL’s busted thumb made me even worse.
I have just heard from a former supplier that Colossi isn’t the easiest company to deal with. Like sending a custom bmx frame without half of the bb shell threaded. Then saying that the frame was checked before it left the factory so it must have happened in transit. If you buy a frame and get the headset installed at another shop. Then the headtube cracks does this void the warranty?
I’m sure the majority of frames from and dealings with Colossi are perfectly fine, but I’m not sold.
Steel sucks - I’m going to give all mine away when I pass away, maybe not the ones older than me though.
(Don’t worry - I’ll be around for a few more decades yet, along with the bike hoard)
In short, Colossi are a bunch of ₪₪₪₪s.
Don’ believe my, read on bottom up.
From:
To: sales@colossicycling.com
Subject: RE: Cracked Rambler Pursuit Frame
Date: Fri, 26 Sep 2014 08:16:27 +1030
Jan,
Yes i understand, Colossi will use every excuse to avoid honouring the claim.
I there is a saying," the customer may not always be right, but they are still the customer". I am in no way saying that I am wrong.
Any decent business releases they are nothing without customers, and some times may have to be approach a problem in a counter intuitive manner.
Colossi’s complete unwillingness to even compromise is what I find most disgusting. Given Colossi’s complete lack of flexibility, you have burnt a repeat customer. I will never buy another of your products and recommend my friends in the cycling fraternity also steer clear of Colossi.
Fuck you very much.
Markus
> Date: Thu, 25 Sep 2014 16:58:24 +0800
> From: sales@colossicycling.com
> To:
> CC: info@gearbrisbane.com
> Subject: Re: Cracked Rambler Pursuit Frame
>
> Markus,
>
> Thanks for your mail and to inform you about the situation Gypsy
> informed me very well about all and Gypsy and me communicated about
> this, also with the photo’s you did send, so I’m updated about all.
>
> For your information all my TIG welded frames are made for years already
> in the same way as your frame has been made and has been tested also in
> this way, this is the first time I received a complaint like this in
> all this years, not any complaint, special not because we made
> reinforcement rings on the top and at the bottom of the head tube.
> I don’t know which head set you will use, I can’t tell anything about this.
> All I can do is to recap what communication you did send to me before
> you decided to buy this frame.
> The roundnes of the head tube has nothing to do with this, also not that
> the welds for the top tube and down tube were what you called
> penetrated, which is very normal with TIG welding and this is no
> penetration, when your well respected Melbourne frame builder this call
> like this, tells me that he doesn’t make any TIG weldings and for sure
> this doesn’t interfere with the head set cups, because the cups will
> never go that far as the connection from the head tube with the down and
> top tube.
>
> This is a faulty construction of the head set and has nothing to do with
> the construction of the frame, because this has been done in a normal
> way., there fore I can’t do as you request to refund the full money to
> you, by the way this is also not a normal request and tells me already
> the real meaning.
>
> Hope you can all understand.
>
> best regards,
>
> Jan
>
> Markus wrote:
> >
> > Dear Jan,
> >
> >
> >
> > I have no idea how much you know about my issue, so I will start from
> > the beginning.
> >
> >
> >
> > I finally relieved my Rambler Pursuit frame in June. In mid July I had
> > a correctly side headset pressed into the head tube by a local big
> > shop, this is where things go off the rails.
> >
> > In early August I noticed the head tube had started to crack.
> > Immediately contacted Gear Brisbane, and as requested sent multiple
> > photos of the frame and the crack. Emails were sent back and forth
> > over a period of six weeks, and we arrive where we are now.
> >
> > Colossi and Gear Brisbane have rejected based on two reasons:
> >
> > 1. The head set was not fitted by Gear Brisbane.
> >
> > 2. The head was not reamed and faced prior to the head set being
> > fitted, potentially causing stress risers.
> >
> >
> >
> > My counter to this argument is, that a NEW frame should not require
> > the head tube to be reamed and faced prior to installation of the head
> > set. All surfaces and dimensions should be check prior to the frame
> > going to paint.
> >
> >
> >
> > I have also taken the frame to a well-respected Melbourne frame
> > builder. The head tube was measured with veneer calipers and the head
> > tube was found to be out of round, 33.5mm x 34.7mm. In addition the
> > welds for the top tubes and down tube penetrated the head tube and
> > interfere with the headset cups. Causing the above mentioned stress
> > risers.
> >
> >
> >
> > This was my second purchase from Colossi, and while the first was
> > seamless this transaction has been problematic from the beginning.
> >
> >
> >
> > I request a full refund of all monies as I believe the frame to be of
> > faulty manufacture.
> >
> >
> >
>
>
> –
> Best Regards,
> Jan Kole
> Colossi Cycling Ltd
> Tel: +86 (0) 755-27657485
> Email: sales@colossicycling.com
> Website: Colossi Cycling | Home
> Flickr: http://www.flickr.com/photos/colossi/
now the carbon frame is popular ,such as the hardtail or the suspension .but the price is a little high.
F5 guys were really good to talk to, but unfortunately the lead time on the frame was a deterrent (as I wanted a smaller logo).
Opted for the BB17 Transfer. Pretty stoked.
If anyone buys that Colossi on Ebay, I’ll buy the cranks off you. I want 172.5mm Omniums but don’t want to pay full price.
Did someone say JDL?